INTRODUCTION
The following document outlines the terms of use of the HOURSPARK website. Kindly review our Privacy Policy, which describes how we handle any personal information provided to HOURSPARK.
The person or legal entity that has subscribed to the HOURSPARK Services under this agreement is referred to as "you" or "your" throughout, and this includes any and all persons and/or legal entities that it is affiliated with, as well as their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors, and assigns.
You can get information about our collection and processing of your personal data on our website, firm, and any of its subdomains, by reading this privacy notice. By giving us your information, you represent that you are at least eighteen years old.
Zotork Private Limited is the parent company of Toolfe, which owns all associated belongings and pages. Hourspark and all its connected pages are powered by Toolfe.
Data Controller
Toolfe, the data controller, oversees your personal information; we will be referred to as "we," "us," or "our" throughout this privacy notice.
Contact Details
Full name of legal entity: TOOLFE
Email address: support@hourspark.com
Postal address: 112, 3rd floor, HP Complex, Habibullah road, Gangai Karai Puram, Teynampet, Chennai, Tamil Nadu - 600017.
Ensuring the accuracy and currency of the information we have on you is crucial. Kindly notify us by email at support@hourspark.com if your personal information changes at any point.
WHAT DATA DO WE COLLECT, FOR WHAT PURPOSE, AND ON WHAT GROUNDS?
Any information that can be used to identify an individual is considered personal data. Anonymized data is not included in it.
The following types of your personal data may be processed by us:
Communication Data
Any communication you send us, by email, text message, social media posting, messaging on social media, or through the contact form on our website, is considered communication data.
We process this information so that we can stay in touch with you, maintain records, and establish, pursue, or defend legal claims. Our legitimate interests, in this case responding to correspondence addressed to us, maintaining records, and establishing, pursuing, or defending legal claims, provide the legal basis for this processing.
Customer Data
Customer information comprises information about any products or services you have purchased, such as your name, title, email address, phone number, billing address, delivery address, and card information. To provide you with the products and/or services you have ordered and to maintain track of such transactions, we process this data. The performance of a contract between you and us, or the actions we take at your request to enter a contract, is our legal basis for processing personal data.
User Data
Information about your usage of our website and any other online services, as well as any information you provide for publishing on our website or through other online services, is referred to as user data. We use this information to run our website, make sure you receive relevant material, protect the security of our website, keep backup copies of our website and/or databases, and facilitate the publishing and management of our website, other online services, and company. Our legitimate interests, in this case the ability to effectively manage our website and business, serve as the legal basis for this processing.
Technical Data
Technical information includes information about how you use our website and its services, including your IP address, login credentials, browser information, the duration of your visits, page views, and navigation paths. It also includes information about how frequently you use our website, time zone settings, and other technological characteristics of the devices you use to view it. The analytics' tracking system is where this data originates.
We use this information to analyse how you use our website and other online services, to manage and safeguard our business and website, to show you relevant adverts and website content, and to gauge how effective our advertising is. Our legitimate interests, which in this instance are the ability to properly manage our website and business, as well as to expand it and determine our marketing strategy, serve as the legal basis for this processing.
Marketing Data
Marketing data, such as information regarding your communication choices and how you would want to be contacted in the future by us and our third parties.
We also use it to show you relevant adverts and website content and to gauge how effective our advertising is. Our legitimate interests, which in this instance are to research how customers use our products and services, develop them, expand our business, and determine our marketing strategy, provide the legal basis for this processing.
To provide you with appropriate website content and advertisements (such as Facebook ads or other display advertisements), as well as to gauge or comprehend the efficacy of the advertising we offer you, we may use Customer Data, User Data, Technical Data, and Marketing Data.
The expansion of our business serves as our legitimate interest and is the legal basis for this processing. We might potentially use this information to contact you with additional marketing messages. Our legitimate interests, which include expanding our business, or your consent provide our legal basis for processing personal data.
SENSITIVE DATA
Regarding you, we don't gather any sensitive data. Information regarding your race or ethnicity, political views, sexual orientation, sex life, religious or philosophical ideas, trade union membership, health information, and genetic and biometric information are all considered sensitive data. Regarding convictions and offenses, we don't gather any data.
If you refuse to give us personal information when we ask for it, as required by law or the conditions of our agreement, we might not be able to carry out the terms of the agreement (such as providing you with goods or services). If we must cancel a product or service you have bought, we will promptly notify you and ask for your cooperation in providing the needed data.
Only the purpose for which it was collected or if required, a purpose that is reasonably compatible will we use your personal information. For any details regarding this, kindly send an email to support@hourspark.com.
Should we require to use your information for a different, unconnected purpose, we will notify you and provide an explanation of the legal basis for processing. When needed or authorized by law, we may process your personal data without your knowledge or consent.
We don't use any kind of computerized profiling or automated decision making.
HOW WE COLLECT YOUR PERSONAL DATA
You could give us information directly, such as by emailing us or filling out forms on our website, and we might get information about you that way. When you visit our website, we might automatically gather certain information about you through cookies and other similar technologies.
Third parties may provide us with data, including analytics companies like Google with headquarters outside the EU, ad networks like Facebook with headquarters outside the EU, companies that provide search information like Google with headquarters outside the EU, and companies that offer technical, payment, and delivery services like data brokers or aggregators.
MARKETING COMMUNICATIONS
Your consent or our legitimate interests (specifically, expanding our business) serve as our legal justifications for processing your personal data so that we can send you marketing communications.
If you (i) made a purchase from us, requested information about our products or services, or (ii) consented to receive marketing messages and haven't opted out of receiving them afterward, we may send you marketing communications.
We shall obtain your express consent before disclosing your personal information to any third party for their own marketing initiatives.
You can follow the opt-out buttons in any marketing message you receive from us or from third parties, or you can email us at support@hourspark.com any time to request that we or they cease sending you marketing messages.
Your choice to stop receiving marketing communications does not apply to personal information you have given us because of other transactions, including buying something or registering a warranty, among other things.
DISCLOSURES OF YOUR PERSONAL DATA
We might need to give the parties listed below access to your personal data:
- Companies that offer system management and IT services.
- Subcontractors and Independent Contractors provide development and administrative support.
- Experts in their fields, such as attorneys, bankers, accountants, and insurers government agencies that demand that we disclose our processing activity.
- Parties to whom we combine, sell, or transfer a portion of our company or its ../assets.
We demand that any third parties to whom we disclose your data maintain the confidentiality of your information and handle it legally. We only let these third parties process your personal information when necessary and in compliance with our directions.
DATA PROCESSING ADDENDUM
Handling of Personal and Private Details: We are committed to protecting your personal and private details. All data collected by Hourspark is handled in compliance with the applicable data protection laws of the concerned geographical locations, including but not limited to the Digital Personal Data Protection Act, 2023 (India), General Data Protection Regulation (GDPR) (EU), and California Consumer Privacy Act (CCPA) (California).
Definitions
The following definitions apply to this DPDP:
Data Processing: We are committed to safeguarding your personal and private details. This Privacy Policy governs how HOURSPARK, an entity established in India, complies with relevant data protection laws applicable to your jurisdiction.
Compliance with Geographical Laws: All personal data collected by us is processed in conformity with pertinent data protection regulations of the respective jurisdictions, including but not limited to:
- Digital Personal Data Protection Act, 2023 (India)
- General Data Protection Regulation (GDPR) (EU)
- California Consumer Privacy Act (CCPA) (California)
Limitation of Liability: HOURSPARK disclaims liability for direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, revenues, data, use, goodwill, or other intangible losses, arising from:
- Your access to or use of our services.
- Third-party conduct or content on our services, including offensive, defamatory, or illegal conduct.
- Unauthorized access, use, or alteration of your transmissions or data.
Indemnification: You agree to indemnify, defend, and hold harmless HOURSPARK, its affiliates, officers, directors, employees, agents, and representatives from and against all claims, damages, obligations, losses, liabilities, costs, or debt, including reasonable legal fees, arising from:
- Your use of our services;
- Violation of these terms;
- Infringement of any third-party rights, including privacy or intellectual property rights;
- Non-compliance with applicable laws.
Updates to the Privacy Policy: We reserve the right to periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through appropriate means.
DATA SECURITY
We have implemented security measures to guard against unintentional loss, use, alteration, disclosure, or unauthorized access to your personal information. Additionally, we only give workers and partners that require access to your personal information for business purposes. You must maintain the confidentiality of your personal information and will only process it as directed by us.
We will report a breach to you and any relevant regulator if required by law, and we have protocols in place to handle any suspected breach involving personal data.
DATA RETENTION
We will only keep your personal information for as long as is required to achieve the goals for which it was obtained, including meeting any obligations pertaining to accounting, reporting, or law.
The volume, kind, and sensitivity of the data, the possibility of harm from unauthorised use or disclosure, the processing purposes including whether these may be accomplished through alternative means and legal obligations are all taken into consideration when determining how long to retain the data.
We are required by law to retain contact, identity, financial, and transaction data about our clients until they request following their termination of service to comply with tax regulations.
YOUR LEGAL RIGHTS
Under data protection laws, you have rights to access, correct, delete, or transfer your data, as well as object to processing or withdraw consent. For inquiries or requests, contact us at support@hourspark.com.
THIRD-PARTY LINKS
Links to plug-ins, programs, and websites owned by third parties may be found on this website. It's possible for third parties to gather or share information about you if you click on those links or enable those connections. These third-party websites are not under our jurisdiction, and we have no control over their privacy policies. We advise you to read the privacy policies for every website you visit before leaving ours.
For more details, please visit: Hourspark.com